Shipping policy

Shipping Policy

Thank you for shopping with BrüMate. Please read our shipping policy carefully before placing your order.

Order Processing Time

All orders are processed within 0–1 business day of purchase. Orders are processed and shipped Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Shipping & Delivery Time

Once your order has been processed and shipped, estimated delivery time is 3–5 business days within the contiguous United States.

Shipping Method	Processing Time	Estimated Delivery	Cost
Standard Shipping	0–1 Business Day	3–5 Business Days	FREE

Free Shipping

We offer free standard shipping on all orders. No minimum purchase required.

Business Days

Our business days are Monday through Friday. We do not process or ship orders on weekends or U.S. federal holidays.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation with a tracking number so you can monitor your delivery status.

Shipping Destinations

We currently ship within the United States. Shipping availability and delivery times may vary for orders outside the contiguous U.S. (e.g., Alaska, Hawaii, U.S. territories).

Delays

While we strive to meet all estimated delivery times, delays may occasionally occur due to carrier issues, weather conditions, or high order volumes. These situations are outside our control, and we appreciate your patience.

Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us as soon as possible so we can work with the carrier to resolve the issue promptly.